Refund policy.

For documented medical reasons or injury, we issue a pro-rata refund for the unused portion of the fee. Submit the request with a doctor’s note via email. Refunds are processed within 7 working days.

Outside the trial week and medical exceptions, fees are non-refundable. If you wish to pause training, we will hold your enrollment for up to 90 days at no extra cost.

• Unused, unopened products in their original condition can be returned within 7 days of delivery.
• Customised or made-to-measure items (such as embroidered doboks) are non-returnable unless defective.
• To start a return, write to hello@rejautsu.example with your order number and the reason.

If a product arrives damaged, defective, or doesn’t match what was ordered, we cover the return shipping and ship a replacement at our cost. Photograph the item on arrival and send the picture within 48 hours.

• Approved refunds are processed within 5–7 working days back to the original payment method via Razorpay.
• Bank settlement may take an additional 2–4 working days, depending on your bank.
• We will share the Razorpay refund reference for your records.

In the rare case we have to cancel a programme, batch, or order, we issue a full refund without administrative fee, and we let you know as early as possible.

Refund requests, questions, and special cases: hello@rejautsu.example. We aim to respond within 4 working hours.